Frequently Asked
Questions
IIX Values contains 2 key steps: Impact Reporting and Verification. (1) The impact reporting process takes you through a series of questionnaires covering general, social and environmental impact areas as well as sector-specific questions. Using the data you provide, IIX Values generates an unverified impact report and Orange Seal (2) Verification includes providing your company’s stakeholder contact details and IIX Values reaching out to them to verify your reported impact, with the added benefit of credibility and trust that you can communicate to your investors through a verified report and Orange Seal.
Whether you are an enterprise, investor, procurement officer, or consumer, IIX Values™ offers a range of products and services to help you build credibility, transparency, and accountability along your impact journey. Here are a few ways how different groups can use IIX Values™:
The Orange Seal is a certification of strong gender and climate impact. If you meet our minimum impact requirements, you will automatically receive the Orange Seal along with your impact report. There are 2 versions of the Orange Seal depending on your impact report - SELF-REPORTED and STAKEHOLDER-VERIFIED. Along with the seal you will also receive guidelines and recommendations to showcase the seal on your social media, websites and products. For more information, visit the Orange Seal website
IIX Values can help you build credibility, transparency, and accountability along your impact journey. Here is how enterprises and investors can use IIX Values:
IIX Values™ is unique because:
a. IIX Values offers a free sample Impact Report that captures unverified impact data provided by your enterprise, including the impact score, mission, impact activities and outcomes, as well as your enterprise’s alignment to the UN SDGs.
b. Users can pay US$99/$179 to unlock deeper insights with the Full Impact/ESG Report which includes your enterprise’s impact score, the IIX Sustainability Pyramid™, Country & SDG insights, and Sector-specific outcomes.
c. For more meaningful and accurate data that validates impact created for customers, employees and suppliers, users can also opt to add on the Verification service which starts from US$400.
All IIX Values reports and Orange Seals are valid for 1 year
a. You can choose to upgrade to a verified report once you have completed the unverified report. You will first select the method of verification (SMS/Email/Phone call) and language of verification depending on your stakeholder demographics. (Please note that SMS and Email methods require smartphone access)
b. After the necessary fees are paid, you will be requested to provide a list of your organization’s stakeholders (Customers/Employees/Suppliers) and their corresponding contact details (Phone number/Email). From this point, no further effort is required from you, just sit back, relax, and wait for responses to roll in. You can choose to end the verification process when the desired response rate is achieved.
c. In the meantime, IIX will reach out to the list of customers and send them a tailored survey. The information collected from these surveys will be displayed in your verified impact report, and you will immediately receive the STAKEHOLDER VERIFIED Orange Seal
a. IIX Values’ verification gives voice to your stakeholders regardless of race, gender or income level, as well as a value to their voices in your journeys of raising capital and scaling your business.
b. By subscribing to this service, you unlock a set of customer surveys tailored to your enterprise. This helps verify the information provided by your enterprise — enhancing the credibility of your impact score and report. Our last-mile verification also offers phone call surveys, breaking down participation barriers of disability, literacy and technology
If IIX Values is your first touchpoint with IIX, please complete the Impact Assessment and contact us via the IIX Values website, indicating your interest to connect with our funding and training teams and we will put you in touch. If you are already in touch with these teams, complete your IIX Values report and speak to your relationship manager on eligibility for any programs or funding
IIX Values currently recognizes 7 sectors – Agriculture, Clean Energy, Education, Apparel, Healthcare, Affordable Housing and Financial Inclusion. For any SMEs operating under these sectors, you will have the opportunity to respond to some questions targeted to our sector, and receive a sector page in your impact report. For other SMEs, you may select “Others” as your sector and respond to the rest of the impact assessment.
a. The unverified Impact Report is based on the information reported by you, and consists of three main sections: (i) Summary of key facts including basic enterprise information, intention, activities, and outcomes; (ii) Country and sector overview; and (iii) Impact and risk scoring.
b. The verified Impact Report consists of the above 3 plus Key findings from customer surveys
For data privacy reasons, all enterprise Impact Reports will not be shared externally, without prior permission. However, anonymized insights from the report may be aggregated and fed into IIX’s dashboarding and benchmarking platform IIX Intelligence
The unverified (Basic) Impact Report will be sent to you immediately. For verified reports, the verification process may take 1-4 weeks depending on response rates. The verified report will be available for viewing immediately after verification is closed.
a. Enterprises are scored on a scale of 0-10. An Impact Score of 0 suggests a traditional business that does not create any social and/or environment change while an Impact Score of 10 denotes an all-rounded ‘impact enterprise’ creating maximal social and environmental impact. Similarly, a Risk Score of 0 suggests a traditional business that does not contribute towards risk reduction while a Risk Score of 10 denotes maximum risk mitigation i.e. the enterprise is reducing exposure to harm and increasing coping capacity in most, if not all, aspects.
b. The enterprise’s Impact Score is weighted across three dimensions - Intention (20%), Practices (30%), and Outputs and Outcomes (50%). The Risk Score is weighted across two dimensions – Exposure to Harm (50%) and Coping Capacity (50%).
c. Points are received for every positive answer to a question and points can never be lost. Every point reflects incremental positive impact.
a. The ESG+ Score is supported by a similar methodology wherein, a score of 0 suggests that the enterprise does not incorporate any ESG standards while a score of 10 denotes alignment with majority ESG standards and criteria.
b. The ESG+ Score is weighted across three dimensions – Environment, Social, and Governance.
c. Points are received for every positive answer to a question and points can never be lost. Every point reflects incremental positive impact.
Yes, IIX offers Impact Assessment Advisory services for corporations, investors, and portfolio managers looking to assess the impact of their business or portfolios. If you are interested in engaging our advisory services, please reach out to us at [email protected]
Once you have completed the IIX Values assessment, you will receive a pop-up option to obtain the free sample report or opt for the full report. For full reports, there will be a field to enter a discount code. This code will apply the discount immediately. For any questions, please contact us via the IIX Values website
The Impact Survey is designed to efficiently extract and assess your organization's impact and risk information, and questions center around the following areas:
Before you start your IIX Values™ Impact Survey, check that you have the following key information on hand to speed up the assessment process:
The ESG assessment integrates ESG criteria alongside impact metrics. As such for the ESG assessment, in addition to the above-mentioned pointers, respondents should also be familiar with relevant company policies and internal control measures related to social and environmental risk management.
Before you start your IIX Values™ ESG+ Survey, check that you have the following key information on hand to speed up the assessment process:
On the login page click “Forgot Password?”, and enter your email ID to reset your password.
IIX Values™ is constantly building our questions bank. At present, the questions for your chosen sector are still being developed. You may continue with the general impact questions to receive a general Impact Report. We will notify you once the sector-specific questions are available.
It may take some time for the report to load. If the problem persists, please contact us via the IIX Values website.
Yes, the IIX Values impact assessment autosaves each response. You can also click the small arrow at the bottom of the webpage and select the “Save and Continue” option. Your progress will then be saved as a draft, which you can return to whenever you want.
Please drop us an email at [email protected] and we will guide you accordingly.
If you are an impact enterprise, you can use IIX Values™ to communicate your impact to consumers and risk to stakeholders, while at the same time refine your work to deepen your impact on last mile communities. All of these benefits can come from the impact and ESG reports generated through IIX Values™ along with accompanying data analytics at the country, sector, and regional levels. Moreover,
IIX Values connects investors and donors to impact data to help them understand the impact and risk of their portfolio companies or potential investments at the company, sector, national, and regional levels. This information can be useful for fulfilling an investment mandate or communicating to clients that value impact.
As an investors, IIX Values can be used in the due diligence process of evaluating a potential investment by providing information on impact and risk, as well as data analytics for comparison and benchmarking. This can help you make decisions based on their own impact interests and risk appetite.
If your company is interested in ESG but does not have the relevant policies in place, you can learn how to get started with tailored impact courses from our IIX Institute.
Impact and ESG measurements are important to understand your enterprise’s impact and risk performance. This information can be communicated to consumers looking to support enterprises making impact or to investors with impact interests and limited risk appetite.
We recommend that an IIX Values assessment be updated on an annual basis.
For the most accurate and comprehensive results, we recommend staff at the management level or above to take charge of completing the process.
a. For an Impact Report, we recommend that you have on hand basic information about your enterprise’s customers and impact outcomes of your products or services. You may find it helpful to prepare annual reports or materials that include impact data and sustainability performance for reference during the process.
b. For an ESG Report, we recommend that you prepare documents, if any, such as your company’s policies, proofs of certifications and annual reports or materials that include impact data, sustainability performance, or ESG disclosures, both for reference and submission during the process.
The process typically takes no more than 30-60 minutes to complete, if you have the required information and documents readily available.